{"id":99,"date":"2006-06-16T12:57:29","date_gmt":"2006-06-16T11:57:29","guid":{"rendered":"http:\/\/www.galhano.com\/blog\/?p=99"},"modified":"2006-06-16T12:57:29","modified_gmt":"2006-06-16T11:57:29","slug":"messenger-75-connection-troubleshooter","status":"publish","type":"post","link":"http:\/\/galhano.com\/blog\/?p=99","title":{"rendered":"Messenger 7.5 Connection Troubleshooter"},"content":{"rendered":"<p>Greetings,<\/p>\n<p>Since you can&#8217;t immediately login, remember that you can try logging into the Web Messenger,<br \/>\nat least until you can restore your normal Messenger functionality:<br \/>\n<a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/webmessenger.msn.com\/\">http:\/\/webmessenger.msn.com<\/a><\/p>\n<p>However, here are some suggestions you should check\/try if you haven&#8217;t already.<\/p>\n<p>1.  The date on your computer needs to be set properly &#8212; double click the clock verify that<br \/>\nthe time and date are set.<br \/>\n2.  If your password information is not saved, verify that you are typing it in with the<br \/>\ncorrect case (uppercase or lowercase).<br \/>\n3.  Change your password @ <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/login.passport.com\/ChangePW.srf\">https:\/\/login.passport.com\/ChangePW.srf<\/a> to<br \/>\nsomething smaller (under 10-12 characters), then try signing in again.<br \/>\n4.  If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it&#8217;s possible<br \/>\nthat Messenger doesn&#8217;t have the correct rights to access the Internet, especially since you<br \/>\nupgraded.  You may need to re\/add Messenger to the allowed list of programs in your firewall<br \/>\nif this is the case.<br \/>\n5.  If you disabled your firewall in the past, it still may be blocking Messenger &#8212; try<br \/>\nrestarting it and see if that helps the situation.  You also might try uninstalling an<br \/>\ninstalled firewall, to verify that it isn&#8217;t causing a problem (even if it is disabled).<br \/>\n6.  Clear your IE cache and cookies &#8212; open Internet Explorer, click the Tools menu, then<br \/>\nInternet Options, then click the Delete Files button, and when that&#8217;s complete click the<br \/>\nDelete Cookies button.<br \/>\n7.  Check your IE Security settings &#8212; open Internet Explorer, click the Tools menu, then<br \/>\nInternet Options, then Advanced tab, scroll to the Security section, and verify that &#8220;Check<br \/>\nfor server certificate revocation&#8221; is unchecked.  Also verify that &#8216;Use SSL 2.0&#8242; and Use SSL<br \/>\n3.0&#8217; is checked, then click OK.<br \/>\n8.  Click Start, then Run, and enter the following:<br \/>\nregsvr32 softpub.dll<br \/>\nthen click OK<br \/>\nand do the same for the following:<br \/>\nregsvr32 wintrust.dll<br \/>\nregsvr32 initpki.dll<br \/>\nregsvr32 MSXML3.dll<br \/>\n____________________________________________<br \/>\nJonathan Kay<br \/>\nMicrosoft MVP &#8211; MSN Messenger\/Windows Messenger<br \/>\nAssociate Expert<br \/>\n<a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.microsoft.com\/windowsxp\/expertzone\/\">http:\/\/www.microsoft.com\/windowsxp\/expertzone\/<\/a><br \/>\nMessenger Resources &#8211; <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/messenger.jonathankay.com\/\">http:\/\/messenger.jonathankay.com<\/a><br \/>\nAll posts unless otherwise specified are (c) 2005 Jonathan Kay.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Greetings, Since you can&#8217;t immediately login, remember that you can try logging into the Web Messenger, at least until you can restore your normal Messenger functionality: http:\/\/webmessenger.msn.com However, here are some suggestions you should check\/try if you haven&#8217;t already. 1. The date on your computer needs to be set properly &#8212; double click the clock [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"close","ping_status":"close","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-99","post","type-post","status-publish","format-standard","hentry","category-truques-dicas","author-admin"],"_links":{"self":[{"href":"http:\/\/galhano.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/galhano.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/galhano.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/galhano.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/galhano.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=99"}],"version-history":[{"count":0,"href":"http:\/\/galhano.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/99\/revisions"}],"wp:attachment":[{"href":"http:\/\/galhano.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=99"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/galhano.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=99"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/galhano.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}